Saturday, February 29, 2020

Individual Essay Example | Topics and Well Written Essays - 1250 words

Individual - Essay Example A research based on the investigation of 288 companies identified the resistance from employees at various levels as the biggest factor that hindered the implementation of change (Creasey cited in Haslam and Pennington, n.d., p. 3). This is so because the personnel tend to gain benefits from the existing business model of the organization. They have their ways formulated in such a way that any change in the existing business model can be a potential threat to their profitability. A leader is responsible to quell the resistance among people towards the implementation of a change that is compulsory for the organizational growth. The process of transition comprises three entirely distinct processes, each of which upsets the organizational personnel in its own way. The three stages are â€Å"1) Saying Goodbye, 2) The Neutral Zone, and 3) Moving Forward† (Haslam and Pennington, n.d., p. 3). Employees have reason to resist the first stage. At least they know how to work in the old s ystem whether or not it works. Having worked in the old setup for quite some time, they develop a comfort level with the first stage. Lacking the set of competencies required by the new system, people tend to revert to the old system. The Neutral Zone, which is essentially the second stage, consumes most of the time and energy of people. Instead of taking the discomfort as a challenge and working their way towards the new comfort, people tend to go back to the same old ineffective but convenient ways of doing things. In organizations which have the culture of punishing employees for their mistakes, people hesitate to adopt the new system unless they are sure they will not make any mistake in the Moving Forward stage, which is the third stage. The need of security and safety causes people to resist change. It rests with the transformational leader to make the change implemented with minimum inconvenience. According to Herold et al (2008), not much study has been done to find the impa ct of transformational leadership on outcomes of the change. Personal outcomes are the fundamental specialty of transformational leadership (Givens, 2008, p. 4). â€Å"The vision, drive, passion and ability of leaders to inspire their followers into action largely make up †¦ charismatic leadership style [of the leaders]† (Parry and Proctor-Thomson, 2002). A transformational leader necessarily has five crucial qualities that make him an effective transformational leader. A leader must be a Visionary; A leader must be a person of Integrity and Honesty and have Values; A leader must know how to properly motivate others; and A leader must be able to lead change and finally, A leader must be able to lead a culture of change. (Cornelius & Associates, n.d.). Despite their individualistic identity and significance in organizational leadership, these qualities are largely interdependent. Changes in an organization can be fundamentally classified into two types, namely the planned and the emergent. Initiatives drives in an organization from top to bottom are termed as planned changes whereas emergent changes are those which develop from any level in the hierarchical structure of an organization. In either of the two types of changes, leader assumes a crucial role to play. In order for the planned change to be effective, it is imperative that the leader

Wednesday, February 12, 2020

The economics system Essay Example | Topics and Well Written Essays - 5000 words

The economics system - Essay Example With the advancement in the technological and environmental aspect, the nations are involving in better means of production and distribution to earn competitive advantage in the global scenario. The concept of the economic system is elaborated as the system of production and trade of goods and/or services in a community. The overall economic system includes individual, organisation, sectors and end users of a society or in general, it is often referred as the mode of production. Moreover, economics is identified on a wider concept, which is sub-divided into the two aspects i.e. micro and macroeconomics. Microeconomics focuses on demand and supply of products and/or services in the markets in relation to the change in the price level. On the other hand, macroeconomic dimension includes the relationship of the aggregate variables including the purchasing power, price income and money (McConnell et al., 2009). The study of the overall economic system comprises both the micro and macro economy of a nation or a particular community at large about how firms and various agencies are linked among each other, how the communication information flow between the them and the social relationship in the economic system. Thus, in larger and boarder term, it comprises various processes that are followed within a geographical region in the production, distribution and circulation of labor for producing products and/or services, machineries, consumer goods and infrastructure among others. Moreover, the economic system of one nation varies with other nations due to differences in the political structure, culture and environmental conditions. In this regard, the point will be justified with the fact that Chinese economic system is comparatively very complex as compare the western nations’. The economic system consist of both capitalistic and socialistic aspects and the global economic system falls in four main

Saturday, February 1, 2020

Letter of Complaint Assignment Example | Topics and Well Written Essays - 500 words

Letter of Complaint - Assignment Example I was put on hold for more than ten minutes. I waited patiently listening to boring adverts while the attendant at the airport looked on. When a Ms. Ann picked the phone eventually, she sounded disinterested and kept shouting at me to repeat myself. We did not have any constructive communication and I heard her curse rudely as she banged the receiver. I had to make other arrangements in order to book the flight. I have been a customer of the bank for the past seven years and I have never witnessed such inefficiencies. Money is important and any delays such as the one I experienced results in the loss of business. Kindly act on my concern in order to prevent similar occurrences in future. I could be voicing the concerns of several other customers who may not have the time and resources to communicate with you. Among the features of your customer service that I want you to address include the fact that you call system is clumsy making customers wait for as long as twenty minutes or more. Kindly note that money and related transactions are important issues that influence the lives of your customers directly. Five minutes or less is adequate for someone to lose his money to swindlers. It therefore surprised me when I had to wait for close to fifteen minutes just for someone to pick the phone. The other issue is the attitude of your customer relation officers especially those working on the call centers. This was a portrayal of poor attitude and disregard to work ethics because I do not believe that a call center agent can ever behave as she did.